Case study / Team project · Education
Al Ma’soem Parents Info.
School billing and student information, connected.
A parent portal shaped around the school’s finance and academic workflows, delivered with a development team.
- My role
- Project Manager
- Technology
- Laravel · Blade · Bootstrap · JavaScript
- Project context
- Team project · Education
Live portal for parents of enrolled students. Access requires an authorised parent account.
01 / Al Ma’soem Parents Info
The starting point
Parents previously transferred money to each student’s virtual account and entered the amount themselves. School staff communicated billing information separately, and the transferred amount could differ from the intended bill.
The change needed to start with the business process: who defines a bill, how a parent sees what is due, and how the payment amount is determined.
As Project Manager, I shaped that direction with a development team, while keeping finance connected to the broader parent portal.
02 / Al Ma’soem Parents Info
My contribution
User research
Conducted initial research with users to understand the existing process and the needs behind the requested features.
Requirements analysis
Analysed billing and payment needs, including the information parents and school staff needed to share.
Business-process design
Defined the proposed workflow for finance-issued bills, bill-based payment amounts, and updates to parents.
System direction
Communicated the processes to the development team and took responsibility for the direction of the system.
My role was Project Manager. The team handled the ERD, application code, QA, and technical documentation; this case study represents my contribution in research, analysis, and system direction.
03 / The workflow
From a finance-issued bill to a payment update.
- 01
Finance issues the bill
The foundation’s finance division determines the amount due.
- 02
The parent selects periods
Bill details and the corresponding total are shown for review.
- 03
Payment follows the bill
Gateway payment channels support the bill-derived amount.
- 04
The parent receives updates
Automatic WhatsApp and email notifications accompany the payment workflow.
04 / Al Ma’soem Parents Info
Start with the process behind the payment
Let the finance division define what is due
Bills and their amounts originate with the foundation’s finance division. The portal gives parents and school staff a shared reference instead of relying on separate messages from class teachers for each amount.
Derive the payable amount from selected bills
Parents choose the relevant billing periods and review the breakdown and total before proceeding. Payment follows the selected bills rather than a freely entered transfer amount, while the gateway offers several payment channels.
Make payment updates part of the workflow
Automatic WhatsApp and email notifications provide updates to parents. Billing status and the portal’s notification view help them follow the state of a payment.
Keep financial and academic context together
Finance sits alongside attendance, achievements, violation points, memorisation, and other student activities. Families can access their child’s school information and payment records through the same portal.
05 / Inside the application
A parent’s view of school information.
The overview brings student information into one place, with navigation to the portal’s finance and activity records.
The payment interface presents the selected period, bill details, and payable amount together before the next step.
The mobile home keeps school information and navigation available in the parent’s phone interface.
The notification view provides a place to review account updates. This image illustrates the in-portal view, rather than a delivered WhatsApp message or email.
Original portal templates with fictional parents, students, bills, and notifications. Amounts and counts are example UI data. No real payment was created or notification sent for these captures; production records and credentials were not used.
06 / Al Ma’soem Parents Info
Outcome & scope
The resulting workflow connects finance-issued bills, bill-based payment amounts, gateway payment channels, and automatic notifications. Parents also have a central place to access their child’s academic information.
The work shown here is research, analysis, and project direction within a team. No measured reduction in payment errors, communication volume, or processing time is claimed.
A conversation starts here
Have an idea or a collaboration in mind?
Let’s talk it through.